Support Center > Knowledgebase > Plesk
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Symptoms:
After upgrade from Parallels Plesk Panel 9.0.0 update1 (release) to Parallels Plesk Panel 9.0.0 update2 (package psa-hotfix4-9.0.0) mail...
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Since version 9.0.0 structure of Plesk backup has been changed.
Each backup consists of .xml - backup metadata files, . - archived backup files...
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You can accommodate more than one domain with two different forms:
1. Parked Domains
Installation of a domain name so when it's requested, it...
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You can accommodate more than one domain with two different forms:
1. Parked Domains
Installation of a domain name so when it's requested, it...
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Symptoms:
Parallels Plesk Panel version 9.0.1 is installed.
The following error occurs when try to add new firewall rule through Parallels...
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Symptoms:
Parallels Plesk Panel 9.0.1 is installed.
I cannot edit existent crontab for system users through Parallels Plesk Panel.
The error...
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You may get the following errors when try to register Parallels Plesk Sitebuilder server in Parallels Plesk Panel 8.x via Server -> Sitebuilder...
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Paths to various components used by Parallels Plesk Panel may vary depending on product version and operating system.
Because of this in many...
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Symptoms
In Parallels Plesk Panel 9.0 some Web Application is installed to document root (/) on domain DOMAIN.TLD through {Domains -> DOMAIN.TLD...
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Plesk Panel does not have a graphic environment for file extraction. This can be achieved via SSH environment by using an equivalent client...
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Symptoms:
After upgrade you may see many processes "authpsa" which cause high CPU utilization (high "load average") and the server may...
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Login to the Plesk server in command prompt and try "telnet localhost 110" (143), if Plesk POP3/IMAP services work an output for login session...
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For Linux users.
Login to the Plesk server and try "telnet localhost 25", if Plesk SMTP works an output should be:
# telnet localhost 25...
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There is the special utility reconfigurator.pl in Plesk that allows you to change IPs in Plesk base and reconfigure domain settings with new IPs....
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Symptoms:
There are no options to enable SSO in admin interface for Parallels Plesk Panel and Parallels Plesk Sitebuilder.
How do I enable the...
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Plesk Migration Manager (PMM) does not exist in Parallels Plesk Panel Beta, Plesk 9 Release and the first patch 9.0.1.
The feature is under...
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To upload your files, you have to follow this steps:
• Open your FTP program (if you do not have an FTP program you can download Filezilla from...
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This can be done by adding the account to the badmailfrom file located in the /usr/local/psa/qmail/control/ directory for the standard build and...
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Symptoms:
On page Sitebuilder System Administrator's preferences in Parallels Plesk Panel {Server -> Sitebuilder Support} for version 8 and {Home...
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For Parallels Plesk Panel (hereafter Plesk) version v8.0 and above see the article #1186
Plesk takes all storage paths from /etc/psa/psa.conf...
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Symptoms:
Parallels Plesk Panel 9 has huge number of buttons on Home page.
How do I hide some of them?
Resolution:
Plesk administrator...
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In Plesk 7.5 and 8.0 you can limit the number of simultaneously running SpamAssassin processes with 'SPAMASSASSIN_MAX_CHILDREN' option in...
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This instruction is written for RPM-based systems (RedHat, Fedora, CentOS, etc...).
Please perform the following steps to recreate Qmail`s...
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This can be done with Plesk mchk utility:
# /usr/local/psa/admin/sbin/mchk --help
Synopsis:
mchk [OPTION]
--without-spam - restore all...
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You may restart Apache service via Services management page in Parallels Plesk Panel:
Parallels Plesk Panel 8.x: System -> Server -> Services...
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NOTE: This article is for Virtuozzo 2.6x/3.x/4.x systems with Parallels Plesk Control Panel 7x./8.x/9.x Containers.
For the details on...
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Parallels Plesk Panel (hereafter Plesk) generates SOA records the following way:
- TTL, Refresh, Expire and other records are set to values...
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We cannot give any exact numbers, however, you should take into account the following.
Plesk for Linux OSes stores all users' data in /var...
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Symptoms
Parallels Plesk Panel Backup/Restore functionality was redesigned in Plesk 9 version. Prior restoration data with use of an old backup...
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Symptoms:
There are two Message Transfer Agents (MTA) supported by Parallels Plesk Panel version 9, they are Qmail and Postfix. Each time only one...
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Symptoms:
There is submenu Sitebuilder in Parallels Plesk Panel that leads to managements pages of Sitebuilder sites and users.
How do I remove...
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The default configuration of PostgreSQL does not allow incoming connections from external machines. This implies that no external application can...
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You need to register Parallels Plesk Sitebuilder in Parallels Plesk Panel. To configure integration you should login to Parallels Plesk Panel as...
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You can include domain-specific Apache configuration directives into web server configuration file. In Parallels Plesk Panel each domain has...
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Symptoms:
SSO server sso.server is registered in Parallels Plesk Panel 9 and SSO mode enabled.
You may check this with Plesk utility sso:
~#...
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Since version 9.0 structure of Parallels Plesk Panel backup has been changed. Plesk backup created with Plesk Backup Manager is not just one file...
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To do this follow the steps below:
Upload migration agent and modules to the source server. For example for Parallels Plesk Panel, there are...
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Symptoms:
RPM packages are compiled by vendors with too small (1024) number of file descriptors and it might cause the following messages to...
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Symptoms:
Parallels Plesk Panel is unable to retrieve license key. The following error appears when click button "Retrieve Keys" on the License...
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Symptoms
You get the following error during attempting to login into Webmail:
A fatal error has occurred
DB Error: connect failed...
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We can help you upload your files. In order to do that, you have to:
Compress your websites’ files and folders in a zip or rar file.
Visit...
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Symptoms:
The following headers are bounced back during the test:
Delivery to the following recipient failed permanently: test@domain.com...
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Symptoms:
I cannot upgrade Parallels Plesk Panel using autoinstaller because package of newer version is installed.
For example, I try upgrading...
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Cause:
This error means that PHP script tries to access a folder access to which is not allowed. For security reasons, PHP options for domains...
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Symptoms:
You get bounce message like below or similar errors present in maillog:
: Sorry. Although I'm listed as a best-preference MX or A for...
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Symptoms:
Sometimes I get the "Too many connections" error in Plesk CP or when open a site in my browser:
Unable to connect to database: Too...
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Look into /etc/httpd/conf.d/ssl.conf for the line like:
If it exists you have to delete/comment this default SSL virtual host starting from...
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Symptoms:
Mail can be sent and received fine, but some messages are staying in queue:
# /var/qmail/bin/qmail-qstat
messages in queue: 37...
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Symptoms:
It is Parallels Plesk Panel version 9.0.0 installed and SPF spam protection enabled in server-wide mail preferences {Home -> Mail Server...
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Resolution:
By default Parallels Plesk Panel uses local Parallels Plesk Sitebuilder. The configuration is set in Plesk database.
However you...
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Since Parallels Plesk Panel version 8.4 it is possible to limit maximum number of recipients for email message. To prevent your users from sending...
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Parallels Plesk Panel versions 7.x and 8.x uses its own Plesk Apache service that serves Control Panel. Parallels Plesk Panel 9.x uses sw-cp-server...
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Yes, it is safe and moreover we recommend to use 'yum' (or 'apt-get' on Debian) to keep the system up-to-dated.
However some packages may...
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We can help you create your personal email accounts, by following these steps:
Connect to the Control Panel service in the web address...
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Symptoms:
Parallels Plesk Panel and SSO server are running on the same server and integrated. That means Parallels Plesk Panel is registered in...
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There is a way to find what the folder the PHP script that sends mail was run from. Note, the paths can be slightly differ from the listed below...
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Microsoft FrontPage Server Extensions (FPSE) for UNIX are no longer available for download and cannot be distributed, according to...
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New variable PLESK_LIBEXEC_DIR was introduces in Parallels Plesk Panel version 9.0. The variable indicates directory where internal utilities are...
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Symptoms:
Mail messages sent from Domain Aliases are not signed with DomainKeys.
The message header looks like the following:...
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If Parallels Plesk Panel is registered in Parallels Plesk Expand it is not recommended to upgrade the panel to version 9.x.
Parallels Plesk...
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You should download Qmail sources, for example from http://qmail.org/, apply Plesk patches which are attached to this article, apply your own...
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You should download Qmail sources, for example from http://qmail.org/, apply Plesk patches which are attached to this article, apply your own...
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Parallels Plesk Panel Beta, Plesk 9 Release and the first patch 9.0.1 do not include Plesk Migration Manager.
The utility is under development...
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At first you should allow zone transfer for the secondary DNS server in Plesk. To allow it, secondary DNS server's IP should be listed in NS...
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Symptoms:
Plesk users are using internet connection with dynamic IP which changes on every request. Plesk Panel drops their sessions for security...
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By creating a sub domain (sample.domainname.com) using the Plesk control panel, you automatically create, on the root of your hosting plan, a...
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Symptoms:
Parallels Plesk Panel version 9.0 is running with Postfix MTA.
E-mails with big attachments cannot be sent from the server. The...
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Messages that contain a string of more than 4096 characters cannot be delivered. The following error is shown in maillog:...
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Symptoms:
Where Server Backup Repository is located?
Resolution:
Since Parallels Plesk Panel version 9.0 structure of server backup repository...
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Symptoms:
When open Parallels Plesk Panel control panel or any site via HTTPS the waring about expired certificate is shown.
How to renew it?...
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First check that all domains have the option 'Mail to non-existing user' set to 'reject' but not to 'forward'. You can change this setting to all...
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Symptoms:
I run upgrade using Autoinstaller but it stops with the error, even if the license is up to dated:
ERROR: Failed to check whether a...
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Login to Parallels Plesk Panel and create an empty database with name similar to client's database ():
Domains -> "domain name" -> Databases ->...
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Symptoms:
SPF spam filter is enabled in server-wide mail preferences {Home -> Mail Server Settings -> Switch on SPF spam protection}. The...
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The Plesk PowerPack is a high quality pack of add-ons for Plesk control panel.
PowerPack contains the following features:
Monitor and Manage...
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Symptoms:
It is Parallels Plesk Panel version 9 installed and Postfix MTA used.
When switch on SPF spam protection in server-wide mail...
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Symptoms:
If you try to upgrade libapache2-mod-php4 to libapache-mod-php5 package, apt-get tries to remove package psa with all dependencies,...
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Generally it depends on what services are running on the server. All the ports which can be used by Plesk/services are listed below:
20...
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Symptoms:
I plan to switch from Qmail to Postfix or vice versa in Parallels Plesk Panel.
Will my EMail messages or queue be lost during the...