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I can not login to Webmail receiving error: "A fatal error has occurred DB Error: connect failed"

You get the following error during attempting to login into Webmail:

A fatal error has occurred
DB Error: connect failed
Details have been logged for the administrator.

Please make sure that the following line exist in /etc/my.cnf:

Also check that Mysql service is running and /var/lib/mysql/mysql.sock socket exists..

Make sure that the 'horde' user is able to connect to the 'horde' database with a password from etc/psa/.webmail.shadow using the command:

# mysql -uhorde -p`cat /etc/psa/.webmail.shadow` -D horde

If /etc/psa/.webmail.shadow is missing, put some password into this file and change the password for the 'horde' user in the 'mysql' database using the query listed below.

If you get the error, make sure that the only one 'horde' MySQL user exists in the 'user' table in 'mysql' database and try to change it's password with mysql query like:

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D mysql
mysql> update user set password=password("THE_PASSWORD_FROM_WEBMAIL.SHADOW") where user="horde";

Look into "psa-horde" log (by default: /var/log/psa-horde). If you see something like:

Nov 02 12:55:06 HORDE [emergency] [horde] DB Error: connect failed: [nativecode=Access denied for user: 'root@localhost' (Using password: NO)] ** Array [on line 1329 of "/usr/share/psa-horde/lib/Horde/DataTree/sql.php"]

make sure that sql.safe_mode is disabled in php.ini, it should be like:


Restart Apache after changes in php.ini have been made.

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