Knowledgebase
Updating your DirectAdmin License manually
If you need to update your DirectAdmin license manually, you can do so by entering your information, then running the following commands:
Client ID (uid):
License ID (lid):
IP address:
head -n 1 /usr/local/directadmin/conf/license.key
to search for an error. If there is an readable error inside the file, double check the IP you are using matches the IP in the license on our system. Also check that it's active in our clients section. Failing that, you'll need to contact sales@directadmin.com to get your license activated or updated.
If you have multiple IPs on your device and wget is binding to the incorrect one, you can specify the IP to bind to by adding it as the last argument:
If you're not able to connect to port 443 on directadmin.com (https), or are not getting any results (no returned data), it may be a block somewhere on 443.
For that case, you can try using port 80 to get the license. To do this, type:
If you get errors during the restart, eg:
If you cannot connect to port 2222 at all, see this guide:
http://help.directadmin.com/item.php?id=75
July 16, 2013: New license relay server
If you cannot connect to www.directadmin.com via any means, a new script has been added to let you get the license via a license relay server.
More info and fallback automation will come in time, but for now, manually running this from your server will work:
related error messages
Client ID (uid):
License ID (lid):
IP address:
cd /usr/local/directadmin/scripts
./getLicense.sh 123 1234
service directadmin restart
head -n 1 /usr/local/directadmin/conf/license.key
to search for an error. If there is an readable error inside the file, double check the IP you are using matches the IP in the license on our system. Also check that it's active in our clients section. Failing that, you'll need to contact sales@directadmin.com to get your license activated or updated.
If you have multiple IPs on your device and wget is binding to the incorrect one, you can specify the IP to bind to by adding it as the last argument:
cd /usr/local/directadmin/scripts
./getLicense.sh 123 1234 1.2.3.4
service directadmin restart
If you're not able to connect to port 443 on directadmin.com (https), or are not getting any results (no returned data), it may be a block somewhere on 443.
For that case, you can try using port 80 to get the license. To do this, type:
echo 1 > /root/.insecure_download
and the scripts will automatically download over port 80, without encryption.If you get errors during the restart, eg:
Stopping DirectAdmin: [ FAILED ]
Starting DirectAdmin: [ OK ]
killall -9 directadmin
/etc/init.d/directadmin start
If you cannot connect to port 2222 at all, see this guide:
http://help.directadmin.com/item.php?id=75
July 16, 2013: New license relay server
If you cannot connect to www.directadmin.com via any means, a new script has been added to let you get the license via a license relay server.
More info and fallback automation will come in time, but for now, manually running this from your server will work:
cd /usr/local/directadmin/conf
cp -f license.key license.key.old
wget -O license.key --no-check-certificate 'https://license.directadmin.com/licenseupdate.php?uid=123&lid=1234'
chown diradmin:diradmin license.key
chmod 600 license.key
related error messages
*** An error has occurred while trying to update the license file ***